skip to content
Look at ombudsman news – our regular newsletter for people interested in financial complaints, and how to settle or prevent them – to catch-up on the latest:
subscribe online to receive ombudsman news
ombudsman news is our regular newsletter for people interested in financial complaints – and how to settle or prevent them. It provides news, recent case studies and feedback from the ombudsman service.
It gives general information on the position at the date of publication. It is not a definitive statement of the law, our approach or our procedure. The illustrative case studies are based broadly on real-life cases, but are not precedents. Individual cases are decided on their own facts.
For more information about the ombudsman approach, please contact our technical advice desk on 020 7964 1400.