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index of documents relating to Equitable Life complaints

Here is a list of adjudications, ombudsman decisions, counsels’ opinions and other documents – that relate to our work on settling disputes involving Equitable Life. These documents all open in PDF-format.

May 2003 – adjudications on lead cases covering GAR-related issues – involving advice given by Equitable Life between September 1998 and July 2000: lead case B, lead case D and lead case E
July 2003 – legal opinion from Jonathan Hirst QC (following instructions from the Financial Ombudsman Service)
July 2003 – an adjudication on a lead case relating to advice that Equitable Life gave in 1990
August 2003 – an adjudication on a lead case relating to advice that Equitable Life gave after the House of Lords' ruling in July 2000
September 2003 – legal opinion from Christopher Carr QC and Gabriel Moss QC (following instructions from Equitable Life)
June 2004 – further legal opinion from Jonathan Hirst QC (following instructions from the Financial Ombudsman Service)
March 2005 – final decision by the chief ombudsman on the GAR-related lead case (Ms “E”) – upholding Ms E’s complaint (including an introduction and executive summary)
March 2005 – decision by the chief ombudsman to exercise his discretion to decline to investigate complaints relating to information in Lord Penrose's report published in March 2004.
September 2005 – an adjudicator’s view on a lead case relating to advice given by Equitable Life between 20 March 1998 and August 1998
April 2006 – an adjudication on a GAR-related lead case – Mr H's case – relating to advice given by Equitable Life before 20 March 1998
November 2006 – final ombudsman decision on the case of Mr and Mrs K – following on from the adjudication on Mr H’s case
March 2007 – response by the Financial Ombudsman Service to the report by Lord Neill (commissioned by an action group representing dissatisfied investors in Equitable Life)

For more information about our work on complaints involving Equitable Life, see our special factsheet [PDF version opens in new window].