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pdf
version of the report and financial statements
You will
need a copy of the Adobe Acrobat Reader to open it. It can be downloaded
at no cost, from their website: http://access.adobe.com/
Alternatively,
Adobe have a conversion tool at
www.adobe.com/products/acrobat/access_simple_form.html. If you
access this page and type the URL "http://www.financial-ombudsman.org.uk/publications/ar03/dr.pdf"
in the box, their online conversion tool will give you an instant
text-only version.
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