image: working together

workingtogether events

our series of training-events for community and advice workers

We think it’s crucial advice and support workers know about the ombudsman service and the ways in which we help consumers who experience problems with financial businesses.

To help achieve this we run training events around the UK giving people who work in consumer and voluntary groups the opportunity to learn more about our work and what we do to help resolve complaints.

We are eager to welcome the widest range of community and advice workers at our training days. It is designed for all people who provide free debt or money advice and provides a perfect introduction to our service for all local support agencies.

why join us at a training-day?

how to get involved

Simply complete and return a booking form for the venue and date you want to attend. They’re listed below.

We’ll try to offer a place to everyone who wants to join us. If we’re oversubscribed we may have to restrict places so as many different agencies as possible may send someone along.

There’s more information about the training with the booking form.

where will we be?

You can see when below:

June 2013

Sunderland

  • Wednesday 5 June 2013
  • The Quayside Exchange, 197 High Street East SR1 2AX
  • here’s more information and a booking form PDF or Word

Wigan

  • Wednesday 26 June 2013
  • The DW Stadium, Loire Drive WN5 0UH
  •  here’s more information and a booking form PDF or Word

Bradford

  • Thursday 27 June 2013
  • The Midland Hotel, Forster Square BD1 4HU
  • here’s more information and a booking form PDF or Word

July 2013

Truro

  • Thursday 4 July 2013
  • The Hall for Cornwall, Back Quay TR1 2LL
  • here’s more information and a booking form PDF or Word

London (South) – Croydon

  • Wednesday 17 July, 2013
  • Croydon Conference Centre, Folly’s End, Surrey Street CR0 1RG
  • here’s more information and a booking form PDF or Word

August 2013

Luton

  • Wednesday 14 August 2013
  • Menzies London Luton Hotel, The Mall, Luton, Bedfordshire LU1 2TR
  • here’s more information and a booking form PDF or Word

September 2013

Liverpool

  • Wednesday 4 September 2013
  • Holiday Inn Liverpool City Centre, Lime Street, Liverpool L1 1NQ
  • here’s more information and a booking form PDF or Word

Norwich

  • Wednesday 11 September 2013
  • The Maids Head Hotel, Tombland, Norwich NR3 1LB
  • here’s more information and a booking form PDF or Word

Gloucester

  • Tuesday 17 September 2013
  • Gloucester Guildhall, 23 Eastgate Street GL1 1NS
  • here’s more information and a booking form PDF or Word

October 2013

Maidstone

  • Tuesday 1 October 2013
  • Maidstone Town Hall, High Street, Maidstone, ME14 1TF
  • here’s more information and a booking form PDF or Word

North Wales (Conwy)

  • Wednesday 23 October
  • Conwy Business Centre, Junction Way, Llandudno Junction LL31 9XX
  • here’s more information and a booking form PDF or Word

November 2013

Crawley

  • Friday 1 November 2013
  • Crawley Town Football Club Ltd, Broadfield Stadium, Brighton Road, Crawley RH11 9RX
  • here’s more information and a booking form PDF or Word

Portsmouth

  • Thursday 14 November 2013
  • Portsmouth Guildhall, Guildhall Square, Portsmouth PO1 2AB
  • here's more information and a booking form PDF or Word

If your organisation would like to arrange a training-event in partnership with us, please email our external liaison team.

previous training-events

  • Derry-Londonderry – 23 May 2013

  • Stafford – 9 May 2013

  • Edinburgh – 25 April 2013
  • Inverness – 24 April 2013
  • Stockport – 10 April 2013
  • Derby – 20 March 2013

  • Cardiff – 15 March 2013
  • Chelmsford – 27 February 2013

  • Reading – 13 February 2013

  • Stratford – 30 January 2013
  • Brighton – 6 November 2012
  • Darlington – 23 October 2012
  • Doncaster – 24 October 2012
  • Exeter – 11 October 2012

  • London (South) – 4 October 2012
  • London (West) – 11 September 2012

  • Perth – 24 July 2012

  • Leicester – 12 July 2012
  • Preston – 14 June 2012

  • Coventry – 13 June 2012

  • Belfast – 9 May 2012

  • Southampton – 20 April 2012