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out and about

We organise and take part in roadshows, exhibitions and events across the UK. This is part of our commitment to share our knowledge and experience with the outside world – helping to prevent complaints and encouraging consumers and businesses to settle problems themselves.

upcoming events

 

August 2014

Scunthorpe

  • forum: Yorkshire and Humberside financial inclusion meeting

recent events

July 2014

London

  • forum: Finance and Leasing Association meeting – “effective complaint handling”
  • conference: workingtogether conference: “fraud, families and fairness” – banking and credit complaints in focus

North Wales

  • forum: North Wales Money Advice group meeting

Weston-Super-Mare

Burnley

Blackpool

Preston

Altrincham

Leeds

Bradford

  • training day: local community advice network training day

Reading

June 2014

Plymouth

St Austell

Bournemouth

London

  • conference: workingtogether conference: “insuring fairness” – motor and property complaints in focus

Birmingham

  • forum: national debtline

Taunton

Crewe

Warrington

Mold, North Wales

April 2014

Birmingham

Dundee

Glasgow

Ipswich

Maidstone

Newcastle

  • forum: North East Money Advice Group

Norwich

  • forum: Money Advice Liaison Group

Nottingham

March 2014

Blackpool

  • training day: Blackpool Learning Centre - advice workers and financial businesses

Bournemouth

Derry/Londonderry

Highland and Islands

  • conference: Citizens Advice Highland Gathering

London

  • seminar: Travel Insurance businesses
  • forum: Money Advice Liaison Group

Liverpool

Manchester

  • consumer show: 50 + show and Advice Panel

Newcastle

Peterborough

Sheffield

Swansea

Taunton

  • seminar: Association of Professional Financial Advisors - APFA

February 2014

Crowborough, Hailsham and Uckfield

training day: Citizens Advice Bureau

Glasgow

  • seminar: MacMillan - call centre staff
  • conference: The Gathering, Money Advice Scotland - for the advice sector and consumers

Halifax

  • forum: Chartered Insurance Institute - CII

Woking

January 2014

Crawley

  • training day: Citizens Advice Bureau

Leeds

  • seminar: Association of Professional Financial Advisors - APFA

London

  • forum: Compliance Officer Discussion Group CODG - investment businesses

Stratford

December 2013

Bristol

  • forum: Money Advice Group
  • forum: South West Complaints Forum - Insurers (investments) and Bankers

Cardiff

  • forum: Money Advice Group

Crawley

Dorking

  • forum: South East Regional Capability Forum - for advice agencies and charities that offer free debt advice.

Dorset

  • forum: Money Advice Group

November 2013

Belfast

  • forum: National Consumer Council Northern Ireland
  • forum: Citizens Advice Belfast
  • forum: Advice Northern Ireland
  • forum: Money Advice team - Belfast Council

Birmingham

Crawley

Leeds

  • training day: Chartered Institute for Securities and Investments - CISI

London

Manchester

Portsmouth

training day: community and advice worker training-day

October 2013

Birmingham

  • consumer show: Caravan and Motorhome Show

Belfast

  • forum: Insurance Institute of Belfast

Croydon

Conway

training day: community and advice worker training-day

Glasgow

consumer show: Naidex Scotland

Lewis and Harris

training day: Citizens Advice Consumer Service

London

conference: Credit Control and Risk interactive (CCRi)

Manchester

consumer show: 50+ Show Advice Panel

Stornoway

training day: Citizens Advice Consumer Service

September 2013

Barrow in Furness

  • training day: Citizens Advice Consumer Service

Cumbria

Glasgow

consumer show: Naidex Scotland

Gloucester

training day: community and advice worker training-day, Cumbria Advice Network

Leicester

training day: community and advice worker training-day

Liverpool

training day: community and advice worker training-day

London

forum: Investment Compliance Officers Discussion Group

Newmarket

forum: East of England Trading Standards Association

Norwich

training day: "meet the ombudsman" roadshow for smaller financial businesses

Shewsbury

training day: Money Advisors for Citizens Advice

Warwick

conference: Citizens Advice Bureau

August 2013

Coventry

training day: Coventry Consumer Network

Leicester

consumer show: Leicester Mela

Luton

training day: community and advice worker training-day

July 2013

Birmingham

consumer show: Birmingham Mela

Cardiff

industry seminar: South West Complaints Forum – insurers and Bankers

training day: "meet the ombudsman" roadshow for smaller financial businesses

Croydon

training day: community and advice worker training-day

Cwmbran (South Wales)

training day: Citizens Advice Consumer Service

London

conference: 50+ Show

industry seminar: Association of British Insurers – compliance officers discussion group

Portsmouth

training day: Advice Portsmouth

Swindon

training day: community and advice worker training-day

Truro

training day: community and advice worker training-day

Weston Super Mare

training day: Citizens Advice Consumer Service

June 2013

Birmingham

conference: workingtogether conference: "It wasn't me" – dealing with complaints about disputed card transactions

Bradford

community and advice worker training-day

Bristol

conference: National Association of Student Money Advisors

Brighton

conference: Trading Standards Institute conference

Durham

seminar: "meet the ombudsman" roadshow for smaller financial businesses

Edinburgh

seminar: "meet the ombudsman" roadshow for smaller financial businesses

Glasgow

conference: Money Advice Scotland

Leeds

seminar: "meet the ombudsman" roadshow for smaller financial businesses

Sunderland

community and advice worker training-day

Wigan

community and advice worker training-day

May 2013

Belfast

consumer show: Balmoral Show

Birmingham

seminar: "meet the ombudsman" roadshow for smaller financial businesses

Derry/Londonderry

community and advice worker training-day

Manchester

conference: Institute of Money Advisors

Milton Keynes

seminar: "meet the ombudsman" roadshow for smaller financial businesses

Stafford

community and advice worker training-day

April 2013

Birmingham

  • consumer show: Naidex National

Chelmsford

  • industry seminar: Chartered Insurance Institute

Edinburgh

Inverness

London

Manchester

Scottish Highlands

  • conference: Citizens Advice Highland Gathering

Stockport

March 2013

Belfast

Bolton

  • industry seminar: Chartered Insurance Institute

Cardiff

Derby

London

  • industry seminar: Association of British Insurers' motor conference
  • industry seminar: Finance and Leasing Association

Manchester

  • consumer show: The 50+ Show

Peterborough

  • industry seminar: Building Societies Association

Preston

training day: Money Advice Group

February 2013

Birmingham

  • industry seminar: Institute of Financial Services

Brentwood

Chelmsford

Glasgow

  • conference: The Gathering 2013

London

  • industry seminar: Association of British Insurers
  • Industry seminar: Compliance Officers Forum
  • training day: Mary Ward legal centre

Manchester

  • industry seminar: Institute of Financial Services

Reading

January 2013

London

  • "ask the ombudsman" travel insurance seminar

Stratford