This section gives the answers to frequently-asked questions (FAQs) about:
what publications are available?
I'm partially-sighted. Can you send me information in large print?
how do I order multiple supplies of the ombudsman's consumer leaflet?
our company sends out a large number of ombudsman leaflets – can we print them ourselves?
is everything that I can download from your website protected by copyright? There are some useful items that I would like to circulate more widely to colleagues.
I'd like to use your logo – how do I get hold of it?