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frequently-asked questions

This section answers a number of frequently-asked questions (FAQs) about:

our publications

licence to print

our company sends out a large number of ombudsman leaflets – can we print them ourselves?

We can provide your business with an electronic format of the leaflet. This will enable your business to print the leaflet (using sheet-fed offset litho) under licence from us.

We will ask you to sign a licence agreement in which you agree to reproduce the leaflet so that it is identical in every way to the leaflets we produce.

Please contact Adam Addison in our communications team for details (phone 020 3487 4310; email