The power to settle financial complaints.

We have offices in the following buildings in the South Quay area of London's Docklands. Clicking on the postcodes below opens up a map and directions in Google.
For more information about bus, London Underground, Docklands Light Rail and national rail services within Greater London, please phone 020 7222 1234.
If you are planning to visit by car please phone our reception desk first on 020 7964 1100.
We have only a limited number of parking spaces but will reserve one for you if we can.
There is currently no parknig at Exchange Tower. Visitors requesting parking will need to use South Quay Plaza facilities.
Our offices are designed to meet the needs of disabled people. If you have any particular requirements, or want to check what facilities our offices have, please phone our reception desk on 020 7964 1100.