image: ombudsman service at a regional roadshow
monitoring calls

for security and training purposes, we may monitor or record phone calls

contact our external liaison team

Each year we run events nationwide for advice workers and people working in financial services – aimed at helping to resolve complaints before they reach the ombudsman service.

We also take part in a wide range of conferences, exhibitions and roadshows across the country.

If you are organising an event and would like to invite us to take part, please email full details to our external liaison team at the address below and we will see if we can help you.

meet our external liaison and outreach team

Photo: Caroline WellsCaroline Wells
manager:
external liaison

 

Photo: Emma ParkerEmma Parker
manager:
media relations


Photo: Alison HoylandAlison Hoyland
manager:
parliament and assemblies


Photo: Peter BristowPeter Bristow
coordinator:
smaller businesses


Photo: Niall JeewoonarainNiall Jeewoonarain
coordinator:
community and advice workers


Photo: Elaine McDonaldElaine McDonald
events coordinator:
roadshows, conferences and exhibitions


Photo: David CresswellDavid Cresswell
director:
communications



our regional relationship-managers

Photo: David BainbridgeDavid Bainbridge
regional relationship-manager:
East and West Midlands

 

Photo: Peter BristowPeter Bristow
regional relationship-manager:
Northern Ireland, London and the South East

 

Photo: Peter CookPeter Cook
regional relationship-manager:
Scotland and North East

 

Photo: Damian FloydDamian Floyd
technical advice desk consultant


Photo: Harry FoxHarry Fox
technical advice desk consultant



Photo: Niall JeewoonarainNiall Jeewoonarain
regional relationship-manager:
Yorkshire and Humber and Eastern regions


Photo: Gary LarkGary Lark
technical advice desk consultant



Photo: Mukhtar Singh RaiMukhtar Singh Rai
regional relationship-manager:
North West region


Photo: Ian WoodmanIan Woodman
regional relationship-manager:
Wales and the South West