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can we help?

unhappy with your bank, insurance company or finance firm?

No ...

Things going wrong are usually more newsworthy than things going right. So we don't often hear about the many financial transactions that take place without a problem.

In fact, nine out of ten of people say they have no complaint about their bank, insurance company or finance firm. But you might still like to spend a few minutes on our websitejust in case you may need our help in the future.

Yes ... click here to find out more

image: can we help?

how the ombudsman service helped me ...

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image: ... staying alert at the cash point