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can we help?

fallen out with your bank, insurance company or finance firm?

No ...

Things going wrong are usually more newsworthy than things going right - so we don't often hear about the many financial transactions that take place without a problem. In fact, nine out of ten of people say they have no complaint about their bank, insurance company or finance firm. But you might still like to spend a few minutes on our website - just in case you may need our help in the future.

Yes ... click here to find out more

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how the ombudsman service helped me ...

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image: ... staying alert at the cash point