useful links

our work with other official bodies
the rules we follow (in the FSA's handbook)

our ombudsmen and senior staff

executive team

Our executive team is responsible for the strategic leadership and management of the Financial Ombudsman Service – and is directly accountable to our board of non-executive directors.

Natalie Ceeney CBE
chief executive and chief ombudsman

[image available]

Tony Boorman
principal ombudsman and decisions director

[image available]

Barbara Cheney
company secretary

David Cresswell
director of communications and customer insight

[image available]

Stuart Curl
interim director of finance and performance

useful links

our ombudsmen and senior staff

executive team

Natalie Ceeney CBE chief executive and chief ombudsman

Tony Boorman principal ombudsman and decisions director

Barbara Cheney company secretary

David Cresswell director of communications and customer insight

Stuart Curl interim director of finance and performance

Simon Rouse operations director

David Thomas principal ombudsman and corporate director

Jacquie Wiggett director of human resources (HR) and organisational development

Natalie Ceeney CBE
chief executive and chief ombudsman

Tony Boorman
principal ombudsman and decisions director

Barbara Cheney
company secretary

David Cresswell
director of communications and customer insight

Stuart Curl
interim director of finance and performance

Simon Rouse
operations director

David Thomas
principal ombudsman and corporate director

Jacquie Wiggett
director of human resources (HR) and organisational development